Privacy Policy

Your privacy is our priority. Learn how we collect, use, and protect your personal information with complete transparency.

GDPR Compliant
No data selling
Full transparency

Last updated: December 19, 2024

Our Commitment to Privacy

Your privacy is fundamental to our service. We collect only what's necessary to provide excellent uptime monitoring and protect your data with industry-standard security measures.

Information We Collect

Account Information

To create and manage your account:

  • Email address and name
  • Billing information for paid plans
  • Account preferences and settings

Monitoring Data

To provide monitoring services:

  • URLs and endpoints you monitor
  • Response times and status codes
  • SSL certificate information
  • Heartbeat ping data

Technical Information

To improve our service:

  • IP address and browser information
  • Usage patterns and interactions
  • Error logs for debugging

How We Use Your Information

Service Delivery

  • • Monitor your services
  • • Send alerts and notifications
  • • Generate reports and statistics

Account Management

  • • Process billing and payments
  • • Provide customer support
  • • Send service updates

Data Security

We implement industry-standard security measures to protect your data:

SSL/TLS encryption
Encrypted storage
Regular security audits
Access controls

Data Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share information only in these limited circumstances:

  • With service providers (payment processors, hosting)
  • When required by law or to protect our rights
  • In business transfers (with prior notice)
  • With your explicit consent

Your Privacy Rights

Access & Export

Request a copy of your data

Correction

Update incorrect information

Deletion

Delete your account and data

Opt-Out

Unsubscribe from communications

Contact Us

Questions about this Privacy Policy or want to exercise your privacy rights?

Email us

privacy@upcron.io

Response within 30 days